So you have a LumoPro flash. Congratulations! You’ve officially joined the “LumoPro Fan Boys/Girls Club! (Meetings are bi-weekly. Make sure you bring snacks.)
As you are checking out every detail of your shiny new flash, you notice something. The zoom setting isn’t changing. You push buttons. You turn it off and on again. You shake the flash vigorously. But, nothing.
Have no fear! Your flash is perfectly fine, and you can fix this little hitch with one simple step. Just push in the wide angle diffuser on the top of the flash!
When the wide angle diffuser is engaged, your LumoPro flash automatically sets the zoom to 14mm. On your flash’s LCD display, you will see a flash head icon appear whenever that diffuser is out. You won’t be able to adjust the zoom while the diffuser is engaged.
If you run into this situation, pull the diffuser out and then push it all the way back in until you hear and feel a click.
Once the diffuser is replaced, the flash head icon will disappear, and you’ll regain control of your flash’s zoom setting.
If you have any questions about your flash, contact our stellar customer service team at firstname.lastname@example.org.